Los Arcos de Mismaloya ("The Arches of Mismaloya"), Puerto Vallarta
"Every mother and daughter should make time for a trip together. It's good for the soul"
~ Anne Robinson
~ Anne Robinson
And thanks to the Palladium Hotel Group, my daughter and I were able to share in a special mother daughter girls only trip to Puerto Vallarta with a luxurious stay at the new Family Selection at Grand Palladium Vallarta Hotel and Spa. We connected with other like minded individuals and families who understand the importance of travelling with their kids, and making some amazing memories along the way.
Family Selection at Grand Palladium Vallarta Hotel & Spa, Riveria Nayarit
The view of the Family Selection facilities including pool, The Nest and private beach area.
The Family Selection is a new exclusive club offered at Grand Palladium Hotels & Resorts, and the first to open at Grand Palladium Vallarta Hotel and Spa in Riviera Nayarit beginning June 1, 2018. We were able to experience the VIP service and facilities of the Family Selection and the care and attention they paid especially to the kids (otherwise known as "Family Bosses").
Family Selection guests arrive and check in at the exclusive Family Selection Lounge with private check in. Each Family Boss also receives a special welcome kit with items customized to the age and gender of the child. For families with more than one child, they try to mix up the items so siblings don't necessarily receive the same items. Our welcome kit included a Family Selection back pack, rash guard, Family Boss hat, water bottle, portable power bank and fidget spinner. In addition, kids also receive special bathrobes and slippers to use.
Family Selection guests arrive and check in at the exclusive Family Selection Lounge with private check in. Each Family Boss also receives a special welcome kit with items customized to the age and gender of the child. For families with more than one child, they try to mix up the items so siblings don't necessarily receive the same items. Our welcome kit included a Family Selection back pack, rash guard, Family Boss hat, water bottle, portable power bank and fidget spinner. In addition, kids also receive special bathrobes and slippers to use.
Rooms are elegantly styled for maximum comfort. The Family Selection Junior Suites are spacious, with room to add a playpen for infants, if needed. Rooms include a king size bed or two full size beds, and a sofa bed pull out with memory foam mattress and can fit up to four guests (2 adults and 2 kids). There are exclusive L'occitane bath products for the adults, and mini toiletry items just for the kids.
Nightly turn down service with special treats change daily, and kids are treated to a special hydromassage bath once per stay.
Imagine our delight when we returned to our room
after dinner to enjoy this!
Daily welcome treats in our room
Family Selection guests have access to an exclusive lounge, bars and restaurants, pool and private beach area as well as premium alcoholic beverages in the Family Selection areas, and in room amenities including access to a climate control wine bar, personalized minibar with treats for kids, and a coffee maker and Nespresso machine.
While much attention is paid to the Family Bosses, just as much attention is paid to the parents to ensure they have a most stress free and relaxing vacation with their kids. For this reason, there is an exclusive restaurant, The Nest, only available for Family Selection guests where you can choose from all you can eat buffet options and a la carte dining options for breakfast, lunch and dinner (lobster included). Because we know kids can get hungry at all times during the day, there is 24 hour room service to ensure you will always have dining options available.
You have access to concierge service with a Family Host who is available from 7:00am to 11:00pm for your needs to ensure you receive priority reservation in all restaurants.
Free laundry service is also available (2 pieces per person) during your stay.
To encourage Family Boss parents to really indulge, Family Selection guest/adults receive unlimited access to the hydrotherapy pools, hot tubs and steam room at Zentropia Palladium Spa & Wellness (normally a $30 USD per person per day cost), as well as 20% discount off of spa and beauty treatments.
While much attention is paid to the Family Bosses, just as much attention is paid to the parents to ensure they have a most stress free and relaxing vacation with their kids. For this reason, there is an exclusive restaurant, The Nest, only available for Family Selection guests where you can choose from all you can eat buffet options and a la carte dining options for breakfast, lunch and dinner (lobster included). Because we know kids can get hungry at all times during the day, there is 24 hour room service to ensure you will always have dining options available.
You have access to concierge service with a Family Host who is available from 7:00am to 11:00pm for your needs to ensure you receive priority reservation in all restaurants.
Free laundry service is also available (2 pieces per person) during your stay.
To encourage Family Boss parents to really indulge, Family Selection guest/adults receive unlimited access to the hydrotherapy pools, hot tubs and steam room at Zentropia Palladium Spa & Wellness (normally a $30 USD per person per day cost), as well as 20% discount off of spa and beauty treatments.
Zentropia Spa hydrotherapy pool
Choose from a menu of a wide variety of spa services including beauty services, hairstyling, body waxing, manicures and pedicures and facials, to massages and body scrubs and wraps. Romantic couple massages can be booked for a couples experience, or treat yourself to a Mommy and Me experience and book a "Little Princess" Package, where little girls can receive a mini massage, manicure and pedicure along side mom's spa treatment. (Princess Package can only be booked in conjunction with an existing spa treatment so it cannot be booked on its own).
The "Zentropia Massages" is their signature treatment where you are treated to six different deep tissue massage techniques in an 80 minute session leaving you completely blissful and zen. It was an AMAZING spa experience!
There are four different treatment rooms, each representing the four elements - fire, water, earth and sun. The music, oils used and decor differs between each room to provide the experience that suits the element of the room.
The "Zentropia Massages" is their signature treatment where you are treated to six different deep tissue massage techniques in an 80 minute session leaving you completely blissful and zen. It was an AMAZING spa experience!
There are four different treatment rooms, each representing the four elements - fire, water, earth and sun. The music, oils used and decor differs between each room to provide the experience that suits the element of the room.
Treatment rooms at Zentropia Palladium Spa & Wellness
Exclusive activities are available for Family Selection guests including every girl's dream of becoming a mermaid! For "mermaid school", mermaid tails are provided to the kids and they can swim like a fish to their heart's content!
Swim like a mermaid!
Family yoga classes on the beach are perfect to start your day in gratitude surrounded by the beautiful scenery in the quiet hours of the morning.
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View from The Nest, exclusive restaurant of Family Selection Grand Palladium Vallarta Hotel & Spa
Other complimentary activities available at the resort range from paddle boarding, kayaking, surfing to relaxing in the saltwater pool. Tennis, basketball, and archery are other kid and teen friendly activities to enjoy. The beach is calm and the water is warm, with a small section of rocky beach, but otherwise perfectly safe and fun for the kids to enjoy the ocean.
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Kids Clubs at the resort include a Baby Club for kids ages 1 to 3 years and the Mini Club for kids ages 4 to 12. Tweens and teens have their their own club, Junior Club Black & White where they have their own space to hang out with other kids their age and enjoy a range of activities including trivia quizzes, archery, billiards, disco parties, karaoke, snorkelling and boogie boarding. The People of Palladium (POP) Team are fantastic in engaging with the kids and taking excellent care of them while in their care providing assurances to parents who can enjoy their own adult time without the kids around!
 People of Palladium (POP) Team |  Mini Club (4-12) and Baby Club (1-3) inside |
 Baby Club (1-3)  Mini Club (4-12) |  Baby Club (1-3)  Mini Club (4-12) |
Mini Club Character photo opportunities
Gastronomical adventures at the Grand Palladium include two buffet restaurants and four speciality restaurants (Mexican, Italian, American Steakhouse and Asian) as well beach BBQs and cooking lessons.
 El Dorado, buffet restaurant and American Steakhouse |  The Nest, exclusive restaurant for Family Selection guests |
 Paella at the Beach BBQ |  Cooking lessons |
They have an excellent Allergy and Food Intolerance Program to ensure that families with special dietary needs and concerns are confident with their food choices during their vacation. We have food allergies/intolerances and dietary restrictions to manage so it's always a challenge to find appropriate places to eat. The Allergy and Food Intolerance Program is comprehensive covering ten different dietary concerns with Palladium Dietary Cards that guests can hand to the dining staff upon arrival any restaurant, and the maitre de, chef or food and beverage manager will come and review appropriate food choices. The Palladium Dietary Cards are colour coded to different dietary concerns so any language barriers are minimized as the staff are well aware of the dietary concerns for the right guest. I was extremely impressed with how easy it was to find appropriate food choices and all levels of dining staff were very knowledgeable about our food allergy concerns.
Celiac - dark green
Type 2 Diabetes - light green
Nut allergy - brown
Fruit and vegetable allergy - red
Seafood allergy - purple
Fish allergy - blue
Egg allergy - orange
Dairy and lactose allergy - white
Sodium and glutamate allergy - pink
Celiac - dark green
Type 2 Diabetes - light green
Nut allergy - brown
Fruit and vegetable allergy - red
Seafood allergy - purple
Fish allergy - blue
Egg allergy - orange
Dairy and lactose allergy - white
Sodium and glutamate allergy - pink
The rest of the resort is lush and green, like a tropical rainforest and an intimate jungle with exotic animals.
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While the Family Selection has its own private pool, there is also a main pool area with slides and waterpark area to enjoy, and an adult only pool area with infinity views.
 Main pool  Adult only pool |  Main pool  Adult only pool |
Or there's always the beach....
And the sunsets in the evening to enjoy....
My Family Boss and I were treated like royalty during our stay and the exceptional attention to detail was evident in our accommodations, our dining experiences, and scheduled activities throughout the stay. The new friendships that were made through this trip are ones we won't forget.
Thanks to April, Brianna and Mario for putting together such a great itinerary, and for executing a most enjoyable stay at the Family Selection at Grand Palladium Vallarta Hotel & Spa!
Thanks to April, Brianna and Mario for putting together such a great itinerary, and for executing a most enjoyable stay at the Family Selection at Grand Palladium Vallarta Hotel & Spa!
If you are interested in a complimentary quote for the Family Selection at Grand Palladium Vallarta Hotel & Spa for your next vacation, let me know!! I would love to help book you and your family to this place to experience this for yourself. Puerto Vallarta is a fantastic destination for families and this resort is the perfect place to treat yourself and your kids to ensure you have a most enjoyable and luxurious vacation!
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